My Nintendo



My Nintendo is a loyalty rewards program that launched in Japan on March 17, 2016; in North America, Oceania, and Europe on March 31, 2016; in Hong Kong and Taiwan on December 1, 2016; and in South Korea on January 1, 2017. Similar to the defunct Club Nintendo, to which it is the successor, players receive. Nintendo Switch Online is a paid service that includes online play on Nintendo Switch in compatible games, a growing library of hand-picked classic games, and other member-exclusive benefits! My Nintendo: My Nintendo is a feature of the Nintendo Account system that allows for you to collect rewards for your gameplay. In the game's menu, you can tie your Nintendo Account to your game. This provides a variety of features including bringing in your account's Mii into the game to use as your profile and when you appear in the stages. Create Nintendo Accounts for kids to let them earn and redeem their own My Nintendo points. If you’re a parent or guardian of children ages 12 or younger, you can create and manage separate Nintendo Accounts for them with a Nintendo Account family group.

Note: To learn more about our warranty policy, read our updated hardware, software, and accessory warranty.

Switch

Having a problem with your system or game? We can help! Setting up a repair with Nintendo is fast, easy, and secure. You can troubleshoot and set up a repair for your Nintendo Switch system, Wii mini, or Nintendo 3DS family product in a few easy steps.

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Complete these steps

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My nintendo switch is frozen
  1. Complete the suggested troubleshooting steps that apply to your system and issue.
  2. Agree to Nintendo's Online Repair Terms and Conditions.
  3. Create or log in to your repair profile so we can securely communicate with you about your repair.
  4. Enter your serial number to verify your system's warranty status.
  5. Add the repair and shipping details, and any billing information.
  6. Click Complete to confirm the repair order. An e-mail with complete repair instructions will arrive shortly.
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My Nintendo Account

For detailed assistance with a specific system, use the links below:




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